Why Have A Managed Print Service Program?

Are you looking for meaningful strategies to reduce costs? Studies predict that office print usage will grow by 5.5% this year. The scary number behind this statistic is that color printing is forecast to grow at 18.5%. Color prints cost 5-10 times more than black and white. The CARBON SiX strategy gives you the ability to manage and reduce office printing expenses.

Do you have control over your printing costs? You cannot manage what you cannot measure. Many of our clients had no idea what they were spending on printing. Fragmented decision making and purchasing patterns for hardware, supplies and service made it nearly impossible to determine the actual cost of printing, let alone controlling it. CARBON SiX gives you central control over the cost of printing, allowing you to make good management decisions.

Do you have a system to ensure continuous productivity? Very few things inhibit office productivity more than a printer that is out of service. Many of the companies we serve initially had many different brands and models of printers. That meant that it was nearly impossible to stock all of the required toner, manage all of the print drivers and coordinate service with multiple vendors. CARBON SiX helps you develop printer standards, reducing downtime and improving end user productivity.

We use our Output Management Software to provide Print Output Management that allows us to respond proactively to re-stock supplies or provide service. View the real-time status of your entire printer fleet, through an intuitive web-based management console. Rich usage reporting provides useful information to make effective management decisions to optimize and update the fleet on an ongoing basis.

Through the largest privately owned distributor of supplies in the United States, we stock a wide range of OEM and compatible cartridges for major printer brands like HP, Xerox, Lexmark and IBM. Even if you have multiple brands of printers in your fleet, you can look to Harris Technologies as your single source for printer supplies.

CARBON SiX software monitors the supply levels in each of your devices and automatically ships out a cartridge to a printer when it is running low. Our ATRS Auto Toner Replenishment System ensures that your printers do not run out of supplies and reduces the cost of having a large inventory of cartridges in your facilities.

When a device is down, we are able to handle the problem through our help desk. If onsite support is needed, we respond within 8 hours through a national network of over 350 authorized printer service agents...and growing. Your printers stay online keeping your office productive. Ongoing service ensures that your printers will last longer, extending the lifecycle of your assets.

Realize the benefits of continuous improvement. The CARBON SiX program can provide regular reviews of your usage. Leveraging data from the continuous monitoring system, we work with you to identify usage trends, problem areas and potential cost savings. You benefit from continuous improvement to reduce costs and increase productivity.

Although there are many support people behind the scenes facilitating the CARBON SiX program, you can be assured that one single point of contact will manage and oversee your unique print management needs. Each CARBON SiX program is custom designed to address each end-user environment.