Testimonials

"I just wanted to compliment you on your staff. We made the switch to Harris Technologies because of the higher quality supplies you offer, but I didn't realize what an improvement we would have in our service levels. Every employee from our sales rep, to accounting to the shipping department has been eager to serve us and resolve any issue. Where most of my vendors have cut staff and tried to reduce costs, it's nice to find a company who still values giving a top level customer experience."

Director of Materials
Fortune 1000 Manufacturing Company

"Before partnering with Harris we didn't manage our print, it managed us. We used to order supplies and dispatch repairs in a reactive environment. Not any more. Supplies deliver before the end user even realized they were low. When devices go down, a phone triage team notifies our IT department and offers to send a tech immediately. We used to judge our vendor by how fast they responded to our call. Now we no longer make the call. Many companies talk about outsourcing their document management; We've done it. Supply outages have been eliminated, on site inventory has been reduced by 85%, device down time has been reduced by 40% and our total expense has been reduced by over $73,000!"

Chief Information Officer
400 bed Hospital

"I had a problem with an invoice. The accounting department was unavailable so I thought I'd dial out to the operator. The president answered the phone and knew my account, and took care of the problem on the spot. Doubt I could have done that with Staples."

Buyer
Small Law Office

"Today businesses only get to hear about the problems. Well today I wanted to let you know what a great experience I had with Dana Weaver. She has such high energy and made something that was a boring part of my day easy and fun. I can't wait until we have another order to place so I can get my little pick me up. I wish all of our suppliers had reps like her."

Admin Assistant
Department of Education

"My old vendor gave us low pricing on our contract items, and then when we ordered anything off of contract, BAM! We were taken to the cleaners. With Harris, my pricing discount is set up front, on ALL ITEMS. I check around and in the last two years, have only had a few instances where I had to negotiate some lower pricing. Having fair pricing doesn't give you as much profit up front, but gives you a customer for life. Thanks for bringing a little class to the supplies industry."

IT Manager
Pharmaceutical Company

"Placed my order online this afternoon at 5:42pm. Got my email confirmation, then got an email with the tracking numbers, and just received the toner via UPS this morning! It takes longer to have someone in our stock room downstairs deliver me supplies! Thanks!"

Purchasing Manager
State University